Help/Web Filter
Feature guide

Web Filter — block the bad, keep the good

Block whole categories with one switch, override any single site, schedule access, and test any address in seconds — KidSafe's AI keeps millions of websites classified for you.

For your child's Windows PC · Chrome, Edge, Brave, Cốc Cốc
Getting there

Open Web Filter

On the device, open the Lọc web tab in the bottom bar. Three quick actions sit at the top:

Quick Check

Test whether a service is blocked, and see why.

Statistics

See the sites your child visits most.

Add web

Add one specific website to block or allow.

Below them are the three tabs you'll work in:

Group

Block whole categories at once.

Direct

Block or allow one specific site.

By schedule

Allow a site only during set hours.

1Group tab

Block whole categories — the smart default

KidSafe's AI sorts every website into a category. Flip a category's switch to Chặn (block) or Mở (allow) — every site in it follows, and newly-found sites are covered automatically.

15 built-in categories
AdultGamblingViolenceDrugsHate speechFraudSocial mediaGamingMoviesNewsEducationMessagingShoppingWorkOther
Blocked  ·  the rest: you decide
Quick shortcut: at the top of the Nhóm tab, tap the search box (“Search websites in this group”), type a site, and flip its switch to Chặn or Mở — it becomes an always-block / always-allow rule and moves to the Trực tiếp tab. Tapping a category instead lets you browse and re-classify its sites.
2Direct tab

Override a single site

Need an exception? Add one domain that always blocks or always allows, regardless of its category. Tap Add web (top right) to open the sheet, type a domain like youtube.com, then pick a block type:

By group

Assign it to a category and follow that category's setting.

Block directly

Always blocked — ignoring group and schedule.

Allow directly

Always allowed — ignoring group and schedule.

As you type, suggestions show where each domain is already classified — Configured, System, AI classified or Dictionary. The domain must contain a dot (e.g. .com); for By group, choosing a category is required.
3By schedule tab

Allow a site only in set hours

Sites here are allowed only during the time windows you set in the device's Schedule → Web block, and blocked outside them. To move a site here, open it in the Direct tab and choose “Switch to schedule”. The hours themselves live in the Schedule screen, not in Web Filter.

Quick Check

Test any site in seconds

Tap Quick Check (top-left) and pick a service (Zalo, YouTube, Roblox…). You'll see instantly whether each address is blocked or allowed — tap a result for the reason.

youtube.comCategory: MoviesBlocked
m.youtube.comCategory: MoviesBlocked
hoc10.vnAllowed directlyAllowed

“By configuration” works even when the PC is offline; “Actual on device” asks the agent live. Illustration only.

How it resolves

Which rule wins?

When several rules touch one site, KidSafe decides top-down:

  1. 1Direct block / allow — always wins.
  2. 2By group — follows the assigned category.
  3. 3Schedule — blocked outside the set hours.
  4. 4Category — follows the category's on/off switch.
  5. 5Default — allowed.
In short: anything you set directly on a site overrides its category, its schedule, and the AI.
Good to know

Browsers & incognito

Filtered browsers

Chrome, Edge, Brave and Cốc Cốc are filtered. Other browsers are blocked from running so the filter can't be bypassed.

Incognito is off

Incognito / InPrivate is disabled by default, so history stays visible and the filter keeps working.

Tips & Q&A

Getting the most out of it

Where should I start?+

In the Group tab, block the dangerous categories (Adult, Gambling, Violence, Drugs). Use the app for a few days, check Activity to see what your child visits, then fine-tune with the Direct tab.

Block YouTube but keep Education allowed?+

Leave the category as-is and add youtube.com as Block directly — a direct rule overrides the category.

The AI put a site in the wrong category?+

Open the Group tab → tap the category → find the site and move it to the correct category. Or just add a direct block/allow for it.

When do changes take effect?+

Almost immediately — on the site's next load. KidSafe may clear the browser cache automatically so the new rule applies right away.