Help/Set up & link
Parent Guide

Set up & link KidSafe in 3 steps

Install the app and create a link code on your phone, then install KidSafe on your child's computer and enter the code — or link by your parent account instead.

About 10 minutes · no technical skills needed
PhoneiOS 14+ / Android 8+
ComputerWindows (your child's PC)
Parent accountphone number
1Step 1

Install the app on your phone

Get the app onelink.to/u3knat — detects Android / iPhone
Or search the store: Android “KidSafe Admin” · iPhone “Ks Admin”.
QR code to install the KidSafe appScan to install
  1. 1Open the app → Sign up / Sign in with your phone number.
  2. 2Turn on notifications for the app — needed for the parent-account option below.
No account? Tap “Create account”
Sign up: enter phone + set a password
Sign in with your phone
2Step 2

Create a link code on your phone

Do this on the phone first, before you touch the computer — you'll get a 6-character code to enter during install.

Your first computer

On the empty screen “You haven't linked a computer yet”, tap Connect now.

Adding another computer

Already linked one? Go to Account → Add device to link one more — each computer gets its own code.

  1. 1Open the flow above. If asked for a device type, pick New device.
  2. 2Pick an existing child — or tap Add new child profile and enter the child's name. Then give the computer a nickname (e.g. Bedroom PC).
  3. 3Tap Create link code → a 6-character code appears.
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The code lives 15 minutes — create it right before installing on the computer.
“You haven't linked a computer” + Connect now
① Tap the device picker → ② tap + to add a device
Pick child profile + set device name
“Device link code” (6-char code)
3Step 3

Install on the computer & enter the code

Download for Windows download.kidsafe.com.vn/KidSafeAgentSetup.exe
Open the file — the first dialog lets you choose language & country:

Default is English + Vietnam. Choosing Tiếng Việt auto-selects Vietnam. Click Install → and wait for “Installation successful!” → click Close.

  1. 1The KidSafe tray icon (bottom-right) opens the “Link Device” window → choose Enter link code.
  2. 2Type the 6-character code from Step 2 into “Link code:” → click Link. Done ✓
Don't confuse: the “Migrate from old device / Enter License code” option uses a license key (to move a paid device) — different from the 6-character link code from Step 2.
Choose “Enter link code”
Enter the 6-character code → Link
Alternative

Prefer not to type a code? Link by parent account

  1. 1You can skip Step 2. After installing, in the “Link Device” window choose Enter parent account.
  2. 2Enter the phone number you signed in with → click Send link request.
  3. 3On the phone, tap Accept on the “Connection request” notification. Done ✓

Requires the phone to be signed in with notifications turned on.

When needed

Reinstall & quick fixes

The computer was linked before — how do I reinstall?+

On the phone go to Account → pick the old device → Regenerate link code, then enter that code on the computer (Method A). Don't create a new device — reuse the old one to keep its schedule & settings.

The link code is expired or already used?+

Each code lives 15 minutes and works once. Create a new code in the app and try again.

The phone isn't getting the connection notification (Method B)?+

Check the app is signed in to the right account and has notifications enabled, then tap Send link request again on the computer.

Reinstall says “tamper protection is active”?+

Open the KidSafe window → sign in with the parent password → Management tab → Disable protection, then reinstall.